Let Your Customer Chime In on How Well You’re Selling It
Brick and mortar stores are definitely still around and thriving. But with fierce online competition, positive customer experience in retail space is essential. As a store owner, you want to know how your customers feel about your service before they head out the door.
Was the associate who helped the customer helpful and friendly? Was the store layout easy to follow? Is your return policy clear and simple? What can you do to make sure the customers return to your store instead of disappearing into the world of ones, zeros, and to-their-door delivery?
Answers to those questions will help you compete, succeed, and prosper as a brick and mortar entity in the digital world. Big Mouth Survey’s portable, easy-to-use kiosks will collect your customers’ feedback while they are still in your store. Place a kiosk near your customer service desk or at any touch points throughout the store. The customizable magnetic panels allow you to add your branding, attract attention, and even place promotional messages right on the units.
