omnichannel feedback solution

Gauge satisfaction at any touchpoint and any device. Real-time.

text messaging simplified!

Whether you’re sending mobile text messages asking for feedback, online review, referral, marketing automation, sales events, coupons, discounts, announcements, or notifications, Big Mouth Survey makes communicating

with your customers or employees easy and efficient. Text marketing has never been easier. Unlock the full potential of timely, targeted, customer-centric and personal text message.

Areas of Implementation

  • Customer satisfaction
  • Employee Satisfaction / Onboarding
  • Political Campaigns / Polling
  • Market Research
  • Pharmaceutical Marketing
  • Product Launches
  • Online reviews
  • Referrals
  • Infinite possibilities

Engagement and loyalty through omnichannel experiences.

Your customers are not just checking email. They also follow you on social media, they visit your website and they check text messages. So why not utilize all of these channels to gather feedback, ask for online reviews and referrals?

66% of Americans check their phone 160 times a day
65% of respondents said they prefer taking surveys on their mobile devices.

100% control of real-time feedback

  • Powerful SMS/Email workflow manager easily integrated into your existing processes.
  • Fully integrated with your back office system
  • Send timely feedback, review, referral requests or any custom message at or post experience.
  • Survey-to-Lead. Measure interest, generate leads.
  • Share a link to survey where appropriate.

product features

 

  • Beautiful, patent pending design
  • Unlimited automated workflows
  • Mass Group Text & Email messaging
  • Fully automated workflows
  • Multi-level message delivery schedule
  • Post experience API Integration
  • Automated requests & reminders
  • Branded & beautiful designs
  • Request Feedback/Reviews/Referrals
  • Send Polls, Events, Promotions

We started using BMS to capture customer feedback 1 day after delivery of the order. We were then introduced to Andreas, who showed its true power of helping our business generate online reviews and referrals. We now get on average 5 new online reviews and 1 lead daily. We also use BMS on Facebook to generate lead capturing surveys for additional flow of new customers. If you are not using BMS powers, you are leaking dollars.

Daniel Lander / Business Development Manager at Azzur Group

Contact Us today!