omnichannel feedback solution

Gauge satisfaction at any touchpoint and any device. Real-time.

text messaging simplified!

Whether you’re sending mobile text messages asking for feedback, online review, referral, marketing automation, sales events, coupons, discounts, announcements, or notifications, Big Mouth Survey makes communicating

with your customers or employees easy and efficient. Text marketing has never been easier. Unlock the full potential of timely, targeted, customer-centric and personal text message.

Areas of Implementation

Customer satisfaction
Employee Satisfaction / Onboarding
Political Campaigns / Polling
Market Research
Pharmaceutical Marketing
Product Launches
Online reviews
Referrals
Infinite possibilities

See how it works in this interactive demo

Demo

Engagement and loyalty through omnichannel experiences.

Your customers are not just checking email. They also follow you on social media, they visit your website and they check text messages. So why not utilize all of these channels to gather feedback, ask for online reviews and referrals?

66% of Americans check their phone 160 times a day

65% of respondents said they prefer taking surveys on their mobile devices.

100% control of real-time feedback

Powerful SMS/Email workflow manager easily integrated into your existing processes.
Fully integrated with your back office system
Send timely feedback, review, referral requests or any custom message at or post experience.
Survey-to-Lead. Measure interest, generate leads.
Share a link to survey where appropriate.

product features

Beautiful, patent pending design
Unlimited automated workflows
Mass Group Text & Email messaging
Fully automated workflows
Multi-level message delivery schedule
Post experience API Integration
Automated requests & reminders
Branded & beautiful designs
Request Feedback/Reviews/Referrals
Send Polls, Events, Promotions

We started using BMS to capture customer feedback 1 day after delivery of the order. We were then introduced to Andreas, who showed its true power of helping our business generate online reviews and referrals. We now get on average 5 new online reviews and 1 lead daily. We also use BMS on Facebook to generate lead capturing surveys for additional flow of new customers. If you are not using BMS powers, you are leaking dollars.