growth

Increase the depth and frequency of your customer engagement, purchase size, purchase frequency and word-of-mouth referrals while building brand awareness

Improve Your Marketing ROI

• Easily measure and identify what combination of channels and content are most effective at driving new customer acquisition and retention

Competitor Comparison

Finally a way to look at your competition from the customers’ perspective.

• Beat your competition by captivating customers.
• Real-time position update per BMS score.
• Get to the top and gain bragging rights.

Motivational Toolset

Apathetic employees are a drag on your organization. Use BMS dashboard to motivate and incentivize your staff.

• Share customer feedback with your staff, so they can monitor their performance.
• Stream BMS dashboard on a lunch room TV or an approved android device.
• Acknowledge and incentivize staff for keeping high BMS score.

Notification System

Real-time notifications and damage control.

• Receive email and/or text notifications as soon as negative survey is submitted, deviating volume of submitted surveys, trending Big Mouth Survey scores and captured referrals.
• Weekly Big Mouth Survey Dashboard email containing everything you need to track the health of your organization.